How do I purchase Orbs?
You can purchase Orbs in the application's Shop screen. To access it, launch the game to reach the Quest screen, then either swipe to the left or tap on the bottom Shop icon (2nd from the right). You can see all the offers currently available to you, and tap on "Buy" to initiate a purchase. A confirmation box will pop up before your order is processed. Please make sure that your iTunes/Google account is logged in and make sure to fill up all the needed details for your payment method.
I bought Orbs, but they did not show up in my account.
We are sorry to hear that you have encountered this issue. Due to the high number of users purchasing Orbs simultaneously, there is a possibility that your purchase is simply taking time to be processed.
Kindly wait for an hour, and if you still haven't received your purchased items, contact our Customer Support with a copy or screenshot of your Receipt of Purchase. Receipts are required to verify your claim, so make sure to include everything in your message so we can take care of your request quickly: https://bftls.zendesk.com/hc/.
How many Orbs does it cost to refill my Energy?
When trying to start a dungeon for which you currently do not have enough Energy left, you will be prompted to instantly refill your Energy for a specific Orb cost. That cost begins at 25 Orbs, and is doubled every 2 instant refills. It resets to 25 Orbs every day.
When performing an instant Energy refill, any unspent Energy point will be carried over (i.e. if you refill with 3/20 Energy, you will have 23/20 Energy right after the refill).